LEGAL NOTICE AND GENERAL CONDITIONS OF USE
I. GENERAL INFORMATION
In compliance with the duty of information provided in Law 34/2002 on Services of the Information Society and Electronic Commerce (LSSI-CE) of July 11, the following general information on this website is provided below. :
The ownership of this website, https://mivo24.es , (hereinafter, Website) is held by: Mivo24 SL and whose contact details are:
Address: Av. Justo Quesada 39, Rojales, Alicante – 03170
Contact telephone: +34 711 04 90 47
Contact email: firstname.lastname@example.org
II. GENERAL TERMS AND CONDITIONS OF USE
The object of the conditions: The Website
The purpose of these General Conditions of Use (hereinafter, Conditions) is to regulate the access and use of the Website. For the purposes of these Conditions, a Website shall be understood as: the external appearance of the screen interfaces, both statically and dynamically, that is, the navigation tree; and all the elements integrated both in the screen interfaces and in the navigation tree (hereinafter, Contents) and all those online services or resources that it offers to Users (hereinafter, Services).
Mivo24 SL reserves the right to modify, at any time, and without prior notice, the presentation and configuration of the Website and the Contents and Services that may be included in it. The User acknowledges and accepts that at any time Mivo24 SL may interrupt, deactivate and/or cancel any of these elements that are integrated into the Website or access to them.
Access to the Website by the User is free and, as a general rule, is free without the User having to provide a consideration to be able to enjoy it, except in relation to the cost of connection through the telecommunications network provided. by the access provider that the User has contracted.
The use of any of the Contents or Services of the Website may be done by prior subscription or registration of the User.
The access, navigation and use of the Website, as well as the spaces enabled to interact between the Users, and the User and Mivo24 SL, such as comments and/or blogging spaces, confers the condition of User, for which reason They accept, from the moment the navigation through the Website begins, all the Conditions established here, as well as their subsequent modifications, without prejudice to the application of the corresponding legal regulations of obligatory compliance as the case may be. Given the relevance of the foregoing, the User is recommended to read them each time they visit the Website.
The Mivo24 SL Website provides a wide range of information, services and data. The User assumes his responsibility to make correct use of the Website. This responsibility will extend to:
- A use of the information, Content and/or Services and data offered by Mivo24 SL without being contrary to the provisions of these Conditions, the Law, morality or public order, or that in any other way may involve injury to the rights of third parties or the operation of the Website itself.
- The veracity and legality of the information provided by the User in the forms issued by Mivo24 SL for access to certain Contents or Services offered by the Website. In any case, the User will immediately notify Mivo24 SL about any fact that allows the improper use of the information registered in said forms, such as, but not limited to, theft, loss, or unauthorized access to identifiers and / or passwords, in order to proceed to its immediate cancellation.
In any case, Mivo24 SL will not be responsible for the opinions expressed by Users through comments or other blogging or participation tools that may exist.
Mere access to this Website does not imply any type of commercial relationship between Mivo24 SL and the User.
The User declares to be of legal age and have sufficient legal capacity to be bound by these Conditions. Therefore, this Mivo24 SL Website is not directed at minors. Mivo24 SL declines any responsibility for failure to comply with this requirement.
III. ACCESS AND NAVIGATION ON THE WEBSITE: EXCLUSION OF GUARANTEES AND LIABILITY
Mivo24 SL does not guarantee the continuity, availability and usefulness of the Website, nor of the Contents or Services. Mivo24 SL will do everything possible for the proper functioning of the Website, however, it is not responsible or guarantees that access to this Website will not be uninterrupted or error-free.
Nor is it responsible for or guarantees that the content or software that can be accessed through this Website is error-free or causes damage to the User’s computer system (software and hardware). In no case Mivo24 SL will be responsible for losses, damages or harm of any kind arising from access, navigation and use of the Website, including, but not limited to, those caused to computer systems or those caused by the introduction of viruses.
Mivo24 SL is not responsible for any damages that may be caused to users due to inappropriate use of this Website. In particular, it is not responsible in any way for the falls, interruptions, lack or defect of telecommunications that may occur.
IV. LINK POLICY
Mivo24 SL does not offer or market by itself or through third parties the products and/or services available on said linked sites.
The User or third party who makes a hyperlink from a web page of another, different, website to the Mivo24 SL Website must know that:
The reproduction — totally or partially — of any of the Contents and/or Services of the Website is not allowed without the express authorization of Mivo24 SL.
Neither is any false, inaccurate or incorrect statement allowed on the Mivo24 SL Website, nor on its Contents and/or Services.
With the exception of the hyperlink, the website in which said hyperlink is established will not contain any element of this Website, protected as intellectual property by the Spanish legal system, unless expressly authorized by Mivo24 SL.
The establishment of the hyperlink will not imply the existence of relations between Mivo24 SL and the owner of the website from which it is made, nor the knowledge and acceptance of Mivo24 SL of the contents, services and/or activities offered on said website, and vice versa. .
V. INTELLECTUAL AND INDUSTRIAL PROPERTY
Mivo24 SL by itself or as an assignee, is the owner of all the intellectual and industrial property rights of the Website, as well as the elements contained therein (including but not limited to, images, sound, audio, video, software or texts, brands or logos, color combinations, structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc.). They will, therefore, be works protected as intellectual property by the Spanish legal system, both Spanish and Community regulations in this field being applicable, as well as international treaties relating to the matter and signed by Spain.
All rights reserved. By virtue of the provisions of the Intellectual Property Law, the reproduction, distribution and public communication, including the method of making them available, of all or part of the contents of this website, for commercial purposes, are expressly prohibited. in any support and by any technical means, without the authorization of Mivo24 SL.
The User undertakes to respect the intellectual and industrial property rights of Mivo24 SL. You can view the elements of the Website or even print, copy and store them on your computer’s hard drive or on any other physical medium, provided it is exclusively for your personal use. The User, however, may not delete, alter, or manipulate any protection device or security system that was installed on the Website.
In the event that the User or third party considers that any of the Contents of the Website constitutes a violation of the rights of protection of intellectual property, they must immediately notify Mivo24 SL through the contact information in the GENERAL INFORMATION section of this Legal Notice and General Conditions of Use.
SAW. LEGAL ACTIONS, APPLICABLE LAW AND JURISDICTION
Mivo24 SL reserves the right to present the civil or criminal actions it deems necessary for the improper use of the Website and Contents, or for the breach of these Conditions.
The relationship between the User and Mivo24 SL will be governed by the regulations in force and applicable in Spanish territory. Should any controversy arise in relation to the interpretation and/or application of these Conditions, the parties will submit their conflicts to the ordinary jurisdiction, submitting to the corresponding judges and courts according to law.
This document of Legal Notice and General Conditions of use of the website has been created using the online legal notice and conditions of use template generator on 07/16/2021.
GENERAL CONDITIONS OF SALE
Mivo Business Center
1. GENERAL INFORMATION
The ownership of this website Mivo24 SL, (hereinafter Website) is held by: , and whose contact details are:
Address: Av. Justo Quesada 39, Rojales, Alicante – 03170
Contact telephone: +34 711 04 90 47
Contact email: email@example.com
This document (as well as other documents mentioned here) regulates the conditions governing the use of this Website (Mivo24 SL) and the purchase or acquisition of products and/or services on it (hereinafter, Conditions). .
For the purposes of these Conditions, it is understood that the activity that https://mivo24.es develops through the Website includes:
Sale of solar panels, Electrical material, LED lights
Likewise, it is reported that these Conditions could be modified. The User is responsible for consulting them each time they access, browse and/or use the Website, since those in force at the time the purchase of products and/or services are requested will be applicable.
For all questions that the User may have in relation to the Conditions, they can contact the owner using the contact information provided above or, where appropriate, using the contact form.
2. THE USER
The access, navigation and use of the Website, confers the condition of user (hereinafter referred to, indistinctly, individually as User or jointly as Users), for which reason, from the moment the navigation on the Website begins, all the Conditions established here, as well as their subsequent modifications, without prejudice to the application of the corresponding mandatory legal regulations as the case may be.
The User assumes his responsibility for the correct use of the Website. This responsibility will extend to:
Make use of this Website only to make legally valid inquiries and purchases or acquisitions.
Do not make any false or fraudulent purchase. If a purchase of this nature could reasonably be considered to have been made, it could be annulled and the relevant authorities reported.
Provide truthful and lawful contact information, for example, email address, postal address and/or other data (see Legal Notice and General Conditions of Use).
The User declares to be over 18 years of age and have the legal capacity to enter into contracts through this Website.
The User may formalize, at their choice, with https://mivo24.es the purchase contract for the desired products and/or services in any of the languages in which these Conditions are available on this Website.
3. PURCHASE OR ACQUISITION PROCESS
Duly registered Users can buy on the Website by the established means and forms. They must follow the online purchase and/or acquisition procedure of Mivo24 SL, during which several products and/or services can be selected and added to the cart, basket or final purchase space and, finally, click on: “Pay Now “
Likewise, the User must fill in and/or verify the information that is requested at each step, although, during the purchase process, before making the payment, the purchase data can be modified.
Next, the User will receive an email confirming that https://mivo24.es has received their order or request to purchase and/or provide the service, that is, the order confirmation. And, where appropriate, you will also be informed by email when your purchase is being shipped. Where appropriate, this information could also be made available to the User through their personal connection space to the Website.
Once the purchase procedure has been completed, the User consents to the Website generating an electronic invoice that will be sent to the User via email and, where appropriate, through their personal connection space to the Website . Likewise, the User can, if he wishes, obtain a copy of his invoice on paper, requesting it from https://mivo24.es using the contact spaces on the Website or through the contact information provided above.
The User acknowledges that he is aware, at the time of purchase, of certain particular conditions of sale that concern the product and/or service in question and that are shown next to the presentation or, where appropriate, its image on its page. of the Website, indicating, by way of example, but not exhaustive, and attending to each case: name, price, components, weight, quantity, color, details of the products, or characteristics, way in which they will be carried out and/or o cost of services; and acknowledges that the completion of the purchase or acquisition order materializes the full and complete acceptance of the particular conditions of sale applicable to each case.
All purchase orders received by https://mivo24.es through the Website are subject to the availability of the products and/or to the fact that no circumstance or cause of force majeure (clause nine of these Conditions) affects the supply of the products. themselves and/or the provision of services. If there are difficulties regarding the supply of products or if there are no products left in stock, https://mivo24.es undertakes to contact the User and reimburse any amount that may have been paid as an amount. This will be equally applicable in cases in which the provision of a service becomes unrealizable.
5. PRICES AND PAYMENT
The prices displayed on the Website are final, in Euros (€) and include taxes, unless by legal requirement, especially in relation to VAT, a different matter is indicated and applied.
Shipping costs are included in the final prices of the products as shown on the Website. Thus, https://mivo24.es performs delivery and/or shipping services through: Shipping .
In no case will the Website add additional costs to the price of a product or a service automatically, but only those that the User has voluntarily and freely selected and chosen.
The prices can change at any time, but the possible changes will not affect the orders or purchases with respect to those that the User already has.
The accepted means of payment will be: Credit or debit card, PayPal, and Bank transfer
https://mivo24.es uses all means to guarantee the confidentiality and security of the payment data transmitted by the User during transactions through the Website. As such, the Website uses a secure payment system SSL (Secure Socket Layer).
Credit cards will be subject to checks and authorizations by the issuing bank, if said entity does not authorize payment, https://mivo24.es will not be responsible for any delay or non-delivery and will not be able to formalize no contract with the User.
Once https://mivo24.es receives the purchase order from the User through the Website, a pre-authorization will be made on the corresponding card to ensure that there are sufficient funds to complete the transaction. The charge on the card will be made at the time the confirmation of shipment and/or confirmation of the service provided is sent to the User in the manner and, where appropriate, at the place established.
If the means of payment is PayPal, the charge will be made at the time that https://mivo24.es sends a confirmation of the purchase order or acquisition of products and/or services to the User.
In any case, by clicking on ” Pay Now ” the User confirms that the payment method used is his.
The purchase or acquisition orders in which the User selects the bank transfer as a means of payment will be reserved for 5 calendar days from the confirmation of the order in order to allow sufficient time for the bank transfer to be taken into account by the system. used by https://mivo24.es for the Website. When the system receives the transfer, the order will be prepared and managed for shipment.
Through this payment method, the User must ensure that he correctly enters the exact amount of the purchase order, as well as the account number and the reference of the transfer. In case of error, https://mivo24.es will not be able to validate the order, which will be cancelled.
In the cases in which it is appropriate to make the physical delivery of the contracted good, the deliveries will be made in the following territory: Spain (Peninsula and Balearic Islands)
Except for those cases in which there are unforeseen or extraordinary circumstances or, where appropriate, derived from the personalization of the products, the purchase order consisting of the products listed in each purchase confirmation will be delivered within the period indicated on the Website according to the shipping method selected by the User and, in any case, within a maximum period of 60 calendar days from the date of order confirmation.
If for any reason, attributable to it, https://mivo24.es could not meet the delivery date, it will contact the User to inform them of this circumstance and they may choose to go ahead with the purchase by establishing a new delivery date. or cancel the order with a full refund of the price paid. In any case, home deliveries are made on working days.
If it is impossible to deliver the order due to the User’s absence, the order may be returned to the warehouse. However, the carrier would leave a notice explaining where the order is and how to get it delivered again.
If the User is not going to be at the place of delivery in the agreed time slot, they must contact https://mivo24.es to arrange delivery on another day.
In the event that 30 days elapse since your order is available for delivery, and it has not been delivered for reasons not attributable to https://mivo24.es , https://mivo24.es will understand that the User wishes to withdraw from the contract and it will be considered resolved. As a consequence of the termination of the contract, all payments received from the User will be returned, except for additional expenses resulting from the User’s own choice of a different delivery method than the least expensive ordinary delivery method offered by the Website. , without any undue delay and, in any case, within a maximum period of 14 calendar days from the date on which the contract is considered terminated.
However, the User must bear in mind that the transport derived from the resolution may have an additional cost that may be passed on.
For the purposes of these Conditions, it will be understood that the delivery has taken place or that the order has been delivered at the moment in which the User or a third party indicated by the User acquires material possession of the products, which will be accredited by the signature of the receipt of the order at the agreed delivery address.
The risks that may arise from the products will be borne by the User from the moment of delivery. The User acquires ownership of the products when https://mivo24.es receives full payment of all amounts owed in relation to the purchase or acquisition made, including shipping costs, or at the time of delivery, if This takes place at a time after the full receipt of the amount paid by https://mivo24.es .
In accordance with the provisions of Law 37/1992, of December 28, on Value Added Tax (VAT), purchase orders for delivery and/or provision will be understood to be located in the territory of application of Spanish VAT if the delivery address is in Spanish territory except the Canary Islands, Ceuta and Melilla. The applicable VAT rate will be the one legally in force at all times depending on the specific item in question.
7. TECHNICAL MEANS TO CORRECT ERRORS
The User is informed that in the event that he detects that an error has occurred when entering the necessary data to process his purchase request on the Website, he may modify them by contacting https://mivo24.es through of the contact spaces enabled on the Website, and, where appropriate, through those enabled to contact customer service, and/or using the contact details provided in the first clause (General Information). Likewise, this information could also be corrected by the User through his personal connection space to the Website.
In any case, the User, before clicking on ” Pay Now “, has access to the space, cart, or basket where their purchase requests are recorded and can make changes.
In the cases in which the User acquires products on or through the owner’s Website, they are assisted by a series of rights, as listed and described below:
Right of Withdrawal
The User, as a consumer and user, makes a purchase on the Website and, therefore, has the right to withdraw from said purchase within a period of 14 calendar days without the need for justification.
This withdrawal period will expire 14 calendar days from the day the User or a third party authorized by the User, other than the carrier, acquired material possession of the goods purchased on the Website of https://mivo24.es or in the event of that the goods that make up your order are delivered separately, within 14 calendar days of the day that the User or a third party authorized by him, other than the carrier, acquired material possession of the last of those goods that made up the same purchase order, or in the case of a service contract, 14 calendar days from the day the contract was signed.
To exercise this right of withdrawal, the User must notify their decision to https://mivo24.es . You can do so, where appropriate, through the contact spaces enabled on the Website.
The User, regardless of the means he chooses to communicate his decision, must express clearly and unequivocally that it is his intention to withdraw from the purchase contract. In any case, the User may use the withdrawal form model that https://mivo24.es makes available as an annex to these Conditions, however, its use is not mandatory.
To comply with the withdrawal period, it is enough that the communication that unequivocally expresses the decision to withdraw is sent before the corresponding period expires.
In case of withdrawal, https://mivo24.es will reimburse the User for all payments received, including shipping costs (with the exception of additional costs chosen by the User for a shipping method other than the least expensive method offered in the Website) without any undue delay and, in any case, no later than 14 calendar days from the date on which https://mivo24.es is informed of the decision to withdraw by the User.
https://mivo24.es will reimburse the User using the same payment method used by the User to carry out the initial purchase transaction. This refund will not generate any additional cost to the User. However, https://mivo24.es could withhold said refund until the products or items of the purchase have been received, or until the User presents proof of their return, depending on which condition is met first.
The User can return or send the products to https://mivo24.es at: Av. Justo Quesada 39, Rojales, Alicante – 03170
And you must do so without undue delay and, in any case, no later than 14 calendar days from the date that https://mivo24.es was informed of the withdrawal decision.
The User acknowledges knowing that he must assume the direct cost of return (transportation, delivery) of the goods, if any were incurred. In addition, he will be responsible for the decrease in value of the products resulting from a handling other than that necessary to establish the nature, characteristics and operation of the goods.
The User acknowledges knowing that there are exceptions to the right of withdrawal, as stated in article 103 of Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws. By way of example, and not exhaustively, this would be the case of: personalized products; products that can deteriorate or expire quickly; Music or video CDs/DVDs without their packaging, as sealed at the factory; products that for reasons of hygiene or health are sealed and have been unsealed after delivery.
In this same sense, the provision of a service that the User could contract on this Website is governed, since this same Law establishes that the Right of withdrawal will not apply to Users when the provision of the service has been fully executed, or when it has begun. , with the express consent of the consumer and user and with the acknowledgment on their part that they are aware that, once the contract has been fully executed by https://mivo24.es , they will have lost their right of withdrawal.
In any case, no refund will be made if the product has been used beyond its mere opening, of products that are not in the same condition in which they were delivered or that have suffered any damage after delivery.
Likewise, the products must be returned using or including all their original packaging, the instructions and other documents that accompany them, in addition to a copy of the purchase invoice.
You can download the model withdrawal form at the following link:
Return of defective products or shipping error
These are all those cases in which the User considers that, at the time of delivery, the product does not comply with the provisions of the contract or purchase order, and that, therefore, they should contact http : //mivo24.es immediately and notify you of the existing disagreement (defect/error) by the same means or using the contact information provided in the previous section (Right of Withdrawal).
The User will then be informed on how to proceed with the return of the products, and these, once returned, will be examined and the User will be informed, within a reasonable period, if the refund or, where appropriate, the replacement of the same is appropriate. .
The refund or replacement of the product will be made as soon as possible and, in any case, within 14 days from the date on which we send you an email confirming that the refund or replacement of the nonconforming item is appropriate.
The amount paid for those products that are returned due to a defect, when it really exists, will be fully refunded, including delivery costs and the costs that the User could have incurred to make the return. The refund will be made by the same means of payment that the User used to pay for the purchase.
In any case, the rights recognized in the legislation in force at all times for the User, as a consumer and user, will always apply.
The User, as a consumer and user, enjoys guarantees on the products that he can acquire through this Website, in the legally established terms for each type of product, responding to https://mivo24.es, therefore , for the lack of conformity of the same that manifests itself within a period of two years from the delivery of the product.
In this sense, it is understood that the products are in accordance with the contract provided that: they conform to the description made by https://mivo24.es and possess the qualities presented in it; are suitable for the uses to which products of the same type are ordinarily used; and present the usual quality and benefits of a product of the same type and that are fundamentally expected of it. When this is not the case with respect to the products delivered to the User, the User must proceed as indicated in the Return of defective products or shipping error section. However, some of the products that are marketed on the Website could present non-homogeneous characteristics as long as they derive from the type of material with which they have been manufactured, and therefore will form part of the individual appearance of the product, and they will not be a defect.
On the other hand, it could be the case that the User acquires a product of a brand or manufactured by a third party on the Website. In this case, and considering the User that it is a defective product, he also has the possibility of contacting the brand or manufacturer responsible for the product to find out how to exercise his legal guarantee right directly against them during the two years following the delivery of said products. For this, the User must have kept all the information in relation to the guarantee of the products.
However, to learn more about the After-Sales Service that https://mivo24.es puts at the service of the Users of the Website, you can consult it here:
9. EXEMPTION OF LIABILITY
Unless otherwise provided by law, https://mivo24.es will not accept any responsibility for the following losses, regardless of their origin:
any losses that were not attributable to any breach by you;
business losses (including lost profits, revenue, contracts, anticipated savings, data, loss of goodwill or unnecessary expenses incurred); or of
any other indirect loss that was not reasonably foreseeable by both parties at the time the contract for the sale of the products between both parties was formalized.
Likewise, https://mivo24.es also limits its responsibility in terms of the following cases:
- https://mivo24.es applies all measures related to providing a faithful display of the product on the Website, however it is not responsible for the slightest differences or inaccuracies that may exist due to lack of screen resolution, or problems with the browser used or others of this nature.
- https://mivo24.es will act with the utmost diligence in order to make available to the company in charge of transporting the product that is the object of the purchase order. However, it is not responsible for damages arising from a malfunction of the transport, especially due to causes such as strikes, highway retentions, and in general any other specific to the sector, which result in delays, losses or theft of the product.
- Technical failures that, due to fortuitous or other causes, prevent the normal operation of the service through the Internet. Lack of availability of the Website for maintenance or other reasons, which prevents the availability of the service. https://mivo24.es puts all the means at its disposal in order to carry out the process of purchase, payment and shipping/delivery of the products, however it is exempt from liability for causes that are not attributable to it, unforeseen events or force majeure.
- https://mivo24.es will not be responsible for the misuse and/or wear of the products that have been used by the User. At the same time, https://mivo24.es will not be responsible for an erroneous return made by the User. It is the User’s responsibility to return the correct product.
- In general, https://mivo24.es will not be responsible for any breach or delay in the fulfillment of any of the obligations assumed, when it is due to events that are beyond its reasonable control, that is, that are due to cause of force majeure, and this may include, by way of example but not exhaustive:
- Strikes, lockouts or other industrial action.
- Civil commotion, riot, invasion, terrorist threat or attack, war (declared or not), or threat or preparations for war.
- Fire, explosion, storm, flood, earthquake, subsidence, epidemic or any other natural disaster.
- Impossibility of using trains, ships, planes, motor transport or other means of transport, public or private.
- Inability to use public or private telecommunication systems.
- Acts, decrees, legislation, regulations or restrictions of any government or public authority.
In this way, the obligations will be suspended during the period in which the cause of force majeure continues, and https://mivo24.es will have an extension in the term to fulfill them for a period of time equal to the duration of the force majeure elderly. https://mivo24.es will use all reasonable means to find a solution that allows it to comply with its obligations despite force majeure.
10. WRITTEN COMMUNICATIONS AND NOTICES
By using this Website, the User accepts that most of the communications with https://mivo24.es are electronic (email or notices published on the Website).
For contractual purposes, the User agrees to use this electronic means of communication and acknowledges that all contracts, notifications, information and other communications that https://mivo24.es send electronically comply with the legal requirements of being in writing. This condition will not affect the rights recognized by law to the User.
The User can send notifications and/or communicate with https://mivo24.es through the contact details provided in these Conditions and, where appropriate, through the contact spaces on the Website.
Likewise, unless otherwise stipulated, https://mivo24.es may contact and/or notify the User via email or at the postal address provided.
No waiver by https://mivo24.es of a specific legal right or action or the lack of requirement by https://mivo24.es for strict compliance by the User with any of its obligations will imply, nor a waiver of other rights or actions derived from a contract or the Conditions, nor will it exonerate the User from compliance with their obligations.
No waiver of https://mivo24.es to any of these Conditions or to the rights or actions derived from a contract will take effect, unless it is expressly established that it is a waiver and it is formalized and communicated to the User in writing. .
If any of these Conditions were declared null and void by a firm resolution issued by a competent authority, the rest of the clauses will remain in force, without being affected by said declaration of nullity.
13. ENTIRE AGREEMENT
These Conditions and any document to which express reference is made in these constitute the entire existing agreement between the User and https://mivo24.es in relation to the object of sale and replace any other prior agreement, agreement or promise verbally agreed upon. or in writing by the same parties.
The User and https://mivo24.es acknowledge having consented to a contract without having relied on any statement or promise made by the other party, except for what is expressly mentioned in these Conditions.
14. DATA PROTECTION
15. APPLICABLE LAW AND JURISDICTION
The access, navigation and/or use of this Website and the contracts for the purchase of products through it will be governed by Spanish legislation.
Any controversy, problem or disagreement that arises or is related to the access, navigation and/or use of the Website, or with the interpretation and execution of these Conditions, or with the sales contracts between https://mivo24.es and the User, will be subject to the non-exclusive jurisdiction of the Spanish courts and tribunals.
16. COMPLAINTS AND CLAIMS
The User can send his complaints, claims or any other comment he wishes to make to https://mivo24.es through the contact information provided at the beginning of these Conditions (General Information).
In addition, https://mivo24.es has official complaint forms available to consumers and users, and that they can request from https://mivo24.es at any time, using the contact information provided at the beginning. of these Conditions (General Information).
Likewise, if a dispute arises from the conclusion of this purchase contract between https://mivo24.es and the User, the User as a consumer may request an out-of-court dispute resolution, in accordance with Regulation (EU) 524/2013 of the European Parliament and of the Council, of May 21, 2013, on the resolution of online disputes in consumer matters and by which Regulation (EC) 2006/2004 and Directive 2009/22/EC are modified. You can access this method through the following website: https://ec.europa.eu/consumers/odr/.